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Hospital Service Accountability Agreement

Hospital Service Accountability Agreements (H-SAAs) are tools to help clarify expectations, facilitate the assessment of performance and improve processes and policies in both hospitals and the Ministry of Health and Long-Term Care.

The H-SAA reflects a commitment to joint planning and negotiation, collaborative problem-solving and continuous improvement. It is a flexible document that will adjust as hospitals and the health-care system change.

TOH's 2008-2010 Hospital Service Accountability Agreement (H-SAA) with the Champlain LHIN